Returns & Exchanges
At Spruce Apothecary, we want you to be completely satisfied with your beauty ritual. If a product doesn't meet your expectations, we offer returns or exchanges on unused items within 30 days of purchase.
Initiate Your Request
Log into your account portal or contact our concierge team with your order number to start the return process.
Prepare the Package
Securely pack the item in its original packaging, ensuring the product is unopened and includes all safety seals.
Ship It Back
Affix the prepaid shipping label provided via email and drop the package off at any authorized carrier location.
Receive Your Refund
Once our laboratory team inspects the return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing